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Contact Us

Unity is committed to providing superior customer service. That's one reason we offer multiple options to reach us. Choose the option that's easiest for you.

 Online 

 Email your questions or concerns via our online email form or through Ask An Expert in MyChart. 
 Reminder: E-mails sent through the Internet may not be appropriate for addressing personal medical information.

 Phone
  • Call Unity Customer Service at 800-362-3310 Monday through Friday from 7am to 5pm.
    (TDD/TTY: 608-643-1421 Local, 800-362-3310 Toll-free)
  • 24-Hour Call Back Program - If you are unable to contact Unity during normal business hours, you may call and leave a voicemail message including your name, subscriber number, telephone number where you can be reached, and the best time (any time day or night) for a customer service representative to return your call.  Please note: messages are checked during regular business hours.
 Mail 

 Unity Health Plans Insurance Corporation
 840 Carolina Street
 Sauk City, WI 53583
 UW Health Patient Resources

 If you would like assistance selecting a UW Health primary care physician, call UW Health Patient
 Resources at 608-821-4819 or 800-552-4255.
 Tell Us How We Can Improve

 


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