Quality At Unity



Clinical Quality

Unity utilizes NCQA's HEDIS®* as a measurement tool to provide a reliable assessment of our quality efforts. HEDIS® is the measurement tool used by the nation's health plans to evaluate their performance in terms of clinical quality and customer service.

View Unity's NCQA report card covering Access and Service, Qualified Providers, Staying Healthy, Getting Better and Living with Illness.

Unity's 2008 HEDIS®* Survey Results

Measure  Unity Score  National Average
Childhood Immunization Status  88.81%  66.90%
Appropriate Treatment for Children with URI  91.58%  83.29%
Appropriate Testing for Children with  Pharyngitis  89.79%  74.21%
Colorectal Cancer Screening  64.23%  51.34%
Breast Cancer Screening  75.60%  67.32%
Cervical Cancer Screening  91.48%  78.43%
Diabetes Care-A1C Testing  91.24%  83.16%
Diabetes Care-A1C Control**  21.65%**  43.38%**
Diabetes Care-Eye Exam  60.83%  46.87%
Diabetes Care-Kidney Function Screening  83.45%  74.14%
Appropriate Medication for People with Asthma  93.31%  92.52%
Follow-up After Hospitalization with Mental Illness-7 day  68.99%  49.86%
Follow-up After Hospitalization with Mental Illness-30 day  86.08%  69.56%
Postpartum Care  88.81%  69.00%
Contolling High Blood Pressure  65.21%  62.16%


*HEDIS® is a registered mark of NCQA
**A lower score is better.