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Clinical Quality

Unity utilizes NCQA's HEDIS®* as a measurement tool to provide a reliable assessment of our quality efforts. HEDIS® is the measurement tool used by the nation's health plans to evaluate their performance in terms of clinical quality and customer service.

View Unity's NCQA report card covering Access and Service, Qualified Providers, Staying Healthy, Getting Better and Living with Illness.

Unity's 2010 (Measurement Year 2009) Commercial HMO/POS HEDIS®* Results

Measure  Unity Score  National Average
Childhood Immunization Status  83.94%  65.21%
Appropriate Treatment for Children with URI  91.16%  83.40%
Appropriate Testing for Children with  Pharyngitis  86.77%  76.54%
Colorectal Cancer Screening  68.37%  54.83%
Breast Cancer Screening  76.95%  69.84%
Cervical Cancer Screening  84.78%  76.13%
Diabetes Care-A1C Testing  90.15%  86.93%
Diabetes Care-A1C Control**  21.65%  43.38%
Diabetes Care-Eye Exam  70.31%  51.32%
Diabetes Care-Kidney Function Screening  84.31%  78.00%
Appropriate Medication for People with Asthma  94.30%  92.71%
Follow-up After Hospitalization with Mental Illness-7 day  62.79%  55.96%
Follow-up After Hospitalization with Mental Illness-30 day  91.47%  74.68%
Postpartum Care  86.37%  72.76%
Controlling High Blood Pressure  70.07%  61.82%


*HEDIS® is a registered trademark of NCQA.

The source for data contained in this publication is Quality Compass® 2009 and is used with the permission of the National Committee for Quality Assurance (NCQA).  Quality Compass 2009 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).