Access to Care |
Exceeding Members' Expectations |
UW Health Welcome Center
The UW Health Welcome Center is a service that helps new Unity members who would like to choose a UW Health clinic in Dane County select a primary care physician (PCP) and transition their care to UW Health. Learn more.
Direct Access to UW Health
When you choose Unity, you're choosing the medical leaders and scientific pioneers of UW Health. As a Unity member you have direct access to:
Keep Your Current Doctor
Do you currently see a provider in the Unity network? If you are a new member transitioning from a different health insurance plan, you may continue to see this current physician even if they are not accepting new patients.
Expansion of UW Health Network
UW Health is continuously expanding their network based on patients' needs. Find out more about the newest additions to the UW Health family.
Access to Local Care
Unity partners with many local providers to give you access to care right in your community (search for physicians in your community). Here are just a few examples:
Transition of Care
If you are currently receiving ongoing care, our Medical Management staff will work directly with you to help with the transition of your health care. Contact Customer Service at 800-362-3310 to start the health care transition process.
98.1%* Member Satisfaction
This high satisfaction score shows our commitment to providing you with excellent customer service.
*Based on 267 surveyed Unity members with claim submissions or customer service inquiries from January 2011 - July 2011 who responded “very satisfied” or “satisfied”. Unity’s member satisfaction survey is independent from NCQA quality measurements.
Convenience of MyChart
Unity is pleased to offer you the privacy and convenience of MyChart - secure online access to your benefits, claim information, authorizations, and much more. Learn more or request an account.
Top Rated Health Plan
Our HMO and POS plans are rated "Excellent" by NCQA*, and for the last six years Unity has rated as one of the top 50 Health Plans in the US. Learn more.
*Four consecutive, three-year Excellent Accreditations from the National Committee for Quality Assurance (NCQA).
Local Health & Wellness Leader
Unity and UW Health work together to design health and wellness programs for children, teens and adults. A decade ago, we developed our first wellness program, Fitness First. Today, we are proud to offer a variety of programs to help you to achieve good health and wellness. Learn more.
