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Getting Started
Welcome to Unity Health Insurance! We understand that transitioning to a new health insurance plan is not easy. This section, especially for new Individual Health Insurance Members, Health Maintenance Organization (HMO) Members, Preferred Provider Option (PPO) Members, Point of Service (POS) Members, and Medicare Select Members, is a map to help you easily find and understand your plan information*.
Using Your Health Plan
Benefits Assistant
:
- Log-on to personalize your password
- View your Schedule of Benefits for co-payment, coinsurance, and/or deductable information
- Review your Certificate of Coverage to see what’s covered and what’s not
- Send secure emails to Unity Customer Service
- Check the status of your claims
- And more!
See Unity’s Notice of Privacy Practices
Accessing Health Care
Find a current participating physician, specialist or health facility
Read the Member Guide to learn how to:
- Obtain specialty, behavioral health and hospital services
- Get care after normal office hours
- Receive emergency care
- Obtain out-of-service-area coverage
- Voice a complaint
- Appeal a decision
Durable Medical Equipment
- Locate Durable Medical Equipment, Home Health, or Home Infusion Therapy providers by calling Unity Customer Service at 1-800-362-3310.
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Prescription Medication
Rewards for Staying Healthy
Managing Your Health
Healthwise (A-Z Health Topics)
Contact Us
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* Please Note: General information may not apply to all plans; please log on to Benefits Assistant for your specific plan information.
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