Tools To Make The Most Of Your Health Plan


Forgot username?
Where do I enter my password?
Need to register?


Emergency Care

An emergency means that lack of immediate medical attention will likely result in:

Some examples of emergencies include:

What to do in case of an emergency

  1. Go to the nearest hospital, or call 911.
  2. Show your Unity member ID card to the emergency room hospital staff.
  3. Notify Unity within 3 business days following emergency treatment.
  4. Notify your PCP of your emergency care. Your PCP will coordinate any needed follow-up services.

Copayment and other possible charges
If you visit an emergency room, you will be responsible for the copayment shown in your Schedule of Benefits.

You may also have other charges, such as lab and X-ray charges. Ambulance transportation may require a copayment. Coverage is limited to usual, customary, and reasonable charges. See your Schedule of Benefits or your Certificate of Coverage (accessible through MyUnity).

Note: For My Choice members, the coverage for non-participating providers is limited to the Fee Schedule.

Questions? Contact Unity Customer Service at 800-362-3310 Monday through Friday between 7am and 5pm.