Prior Authorization is the process by which Unity gives prior written approval for coverage of specific covered services, treatment, durable medical equipment (DME) and supplies. Prior Authorization will determine and authorize payment of:
Failure to obtain Prior Authorization may result in Unity not providing coverage for the service. Prior authorization lists differ depending on health plan type.
View Unity's prior authorization lists:
Submitting a Prior Authorization Request
Medication Prior Authorization
Other Prior Authorizations
Questions
For medication-related requests, contact the Pharmacy Program at 888-450-4884 or 608-265-7397.
For other requests, contact Medical Management at 888-829-5687 or 608-821-4200.
For more information about other services that require prior authorization, please contact Unity Customer Service at 800-362-3310, Monday through Friday between 7am to 5pm.
